1 reviews | Active since Mar 2009
POS ******** Company!
What a bunch of absolute *********! There is no transparency in their contracts. I just finished paying off a R200 000 loan over 6 years and ended up paying close to R600 000. Now that I have settled it they STILL keep on sending be statements with outstanding payments. When I phoned customer service I was given the usual run-around and finally got to and EXTREMELY Rude (I don't want to use the word Lady here) person, who basically told me that I am an idiot. My account said -R6 690 which she told me was a credit on my account (like I was three years old) but then went on to say I needed to pay another R935-35 (which she could not explain why). When I asked how can I be in credit and at the same time be in arrears she said I don't understand how finances work and I must just pay it... I then said OK, I will pay just to get to the end of these insults and she asks me how much do I want to pay. I say the full amount and she asks how much is the full amount. I say I don't know you just told me a figure. She acts like I am crazy and that she never said anything of the kind. Immediately after this she asks when will I be able to pay the R935-35...... No matter what situation you are in getting a loan from these ********* is not an option. Try anything, anything, anything else. They will fleece you shamelessly. I do not understand how they can be allowed to function in the open. Stay away, stay away, stay away.
O, and DirectAxes, please try and get people who are not retarded and have an inferiority complex to man your ****ing phones!
Good riddance to you POS company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience and the inconvenience caused, we are here to assist.
We have escalated your feedback to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience and the inconvenience caused, we are here to assist.
We have escalated your feedback to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
