UM
Ujeet M
1 reviews | Active since Aug 2022
30 Aug 2022, 09:41
POOR SERVICES
I have been trying to contact Direct Axis since July 30 2022. Their numbers continuously just cut and/or do not connect after following all the voice prompts and entering your identity number. I have sent several emails and none of which I have received any feedback. All I need is their banking details so I can settle my account. Is this so difficult? Very poor customer services!
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DirectAxis's replyOfficial
30 Aug 2022, 10:29Hello Ujeet, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and the inconvenience caused in the process of trying to get a settlement letter from us. We have escalated your feedback to our Accounts Team for assistance. Team DirectAxis
DirectAxis's reply30 Aug 2022, 10:29
Official
Hello Ujeet, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and the inconvenience caused in the process of trying to get a settlement letter from us. We have escalated your feedback to our Accounts Team for assistance. Team DirectAxis