CA
Conita A
1 reviews | Active since Feb 2020
03 Aug 2020, 17:00
POOR SERVICE HONESTLY I NEED TO GO VIRAL WITH THIS
Good day
Please be advise i have been waiting for almost 2 weeks to get feedback on my account this is really poor customer service ..
I have settle this account abt 2 weeks ago den on top of this a debit order runs frm my bank account still deducting funds liken *** how difficult is it to recitfy my account how long does it take to call me bck because wen in phoning i wait abt 3o mins on a holding machine
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Replies (3)0
Replies (3)
DirectAxis's replyOfficial
04 Aug 2020, 14:36Hello Conita We have received your review. Thank you for your settlement payment. The refund has been logged and we'll keep you in the loop until everything has been taken care of. Our closure process usually takes up to 10 business days. Our customer care support team will send your paid up letter as soon as your account is closed. Team DirectAxis
DirectAxis's reply04 Aug 2020, 14:36
Official
Hello Conita We have received your review. Thank you for your settlement payment. The refund has been logged and we'll keep you in the loop until everything has been taken care of. Our closure process usually takes up to 10 business days. Our customer care support team will send your paid up letter as soon as your account is closed. Team DirectAxis
CA
Conita A's updateReviewer Update
04 Aug 2020, 23:12Good day.
Please advise if i have to wait another 2 weeks in order for the refund to reflect in my bank account ?the amout deducted isn my funds to get trough the month
Please advise if i have to wait another 2 weeks in order for the refund to reflect in my bank account ?the amout deducted isn my funds to get trough the month
CA
Conita A's update04 Aug 2020, 23:12
Reviewer Update
Good day.
Please advise if i have to wait another 2 weeks in order for the refund to reflect in my bank account ?the amout deducted isn my funds to get trough the month
Please advise if i have to wait another 2 weeks in order for the refund to reflect in my bank account ?the amout deducted isn my funds to get trough the month
CA
Conita A's updateReviewer Update
05 Aug 2020, 20:49Is there any feedback yet
CA
Conita A's update05 Aug 2020, 20:49
Reviewer Update
Is there any feedback yet