KS
King S
1 reviews | Active since Apr 2021
22 Jun 2022, 14:11
Poor service from Direct Axis contact centre
Very poor service from your contact centre. My calls were dropped twice while looking for a settlement amount. This is really unacceptable.
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DirectAxis's replyOfficial
22 Jun 2022, 14:55Hello King Thobeka, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We have escalated your feedback to our Accounts Team for assistance. Team DirectAxis
Best regards,
DirectAxis's reply22 Jun 2022, 14:55
Official
Hello King Thobeka, Thanks for reaching out to us. Please accept our humble apologies for the difficulties you've experienced while trying to get assistance from our call centre. We have escalated your feedback to our Accounts Team for assistance. Team DirectAxis
Best regards,