CG
Clyde G
1 reviews | Active since May 2013
21 Jun 2023, 14:08
Poor service from Direct Axis
Poor Service from Direct Axis, agents keep on transferring you into the IVR and then the call drops.Calling back and repeating the same story over and over. Trying to get a settlement letter since last week with no luck. Can someone just send me a paid up letter?!
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DirectAxis's replyOfficial
21 Jun 2023, 14:18Hello Clyde,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
DirectAxis's reply21 Jun 2023, 14:18
Official
Hello Clyde,
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter from us.
We have escalated your feedback to our Accounts Team for assistance.
Team DirectAxis