nM
nato M
1 reviews | Active since Mar 2018
20 Mar 2018, 16:57
poor service delivery
I had a loan with direct axis and settled it on 12 Mitch. The money that I paid was more to my settlement amount with R1100. until today direct axis refuse to refund me.
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Replies (2)
DirectAxis's replyOfficial
22 Mar 2018, 08:19Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis
Best regards,
DirectAxis's reply22 Mar 2018, 08:19
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
04 Apr 2018, 12:59Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
DirectAxis's reply04 Apr 2018, 12:59
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,