RE
Ryno E

1 reviews | Active since Oct 2015

13 Jan 2021, 07:41

Poor Service

Poor service, I have Paid my account in full last year in March, And it still shows outstanding on my credit name, Now I have a bad Credit name it shows I did not pay my account and I still owe Direct Axis money, I have send all the proof and still await it has been 5 days still waiting for Direct Axis.

0
Replies (2)
DirectAxis
DirectAxis's reply13 Jan 2021, 08:28
Official
Hello Ryno,  
Thanks for reaching out to us.  We apologise for the inconvenience we may have caused, we acknowledge your frustration.  Please send us a private reply with your ID number and contact number so that we can look into the matter and assist you.  Team DirectAxis 
DirectAxis
DirectAxis's reply13 Jan 2021, 09:49
Official
Hell Ryno,  Thanks for sending us your details.  We have escalated your query to our Recoveries Team so that they can contact you and assist you.  Team DirectAxis