Poor service
Hi pls may I get a settlement letter that actually has the right value. How can my settlement be more than my owned amount on my statement? I reported this on hello Peter on Thursday and still I’m waiting for a response.
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DirectAxis's replyOfficial
17 May 2021, 14:15Hello Yolande, Thank you for reaching out to us. Your settlement is inclusive of the interest amount to date and not for the duration of the loan. We have escalated your feedback to our Customer Relationship Management Team and a consultant will be in contact with you directly. Team DirectAxis
DirectAxis's reply17 May 2021, 14:15
Official
Hello Yolande, Thank you for reaching out to us. Your settlement is inclusive of the interest amount to date and not for the duration of the loan. We have escalated your feedback to our Customer Relationship Management Team and a consultant will be in contact with you directly. Team DirectAxis
's updateReviewer Update
18 May 2021, 11:52Hi I’m still waiting for feedback???
's update18 May 2021, 11:52
Reviewer Update
Hi I’m still waiting for feedback???