QJ
Qiniso J

1 reviews | Active since Jun 2019

31 May 2021, 08:21

POOR SERVICE

Why am I waiting 2 months to get feedback from customer care? And when I do finally call in I'm told your systems arent working? I have paid up my account, why am I still getting debitted for it???

0
Replies (1)
DirectAxis
DirectAxis's reply31 May 2021, 09:53
Official
Hello Qiniso,  Thank you for reaching out to us.  Please accept our humble apologies for the inconvenience caused in the process of trying to close your account.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis