Poor service

Item: DirectAxis
Rating: 1
Author: Charl S

I have a personal loan at DirectAxis, in the application i took disability income replacement cover,or its so sort of life cover at aditional costs of R400 p/m i do wish not to pay the additional R400 because i do have loce cover and disabilty income replacemant cover at Alexander forbes for more then 10 years now. Id id submit all docs to *** NO REPLAY FOR MORE THEN 2 WEEKS NOW. SO NO ASSISTANCE.

Helpful (0)

Replies (2)

DirectAxis's replyOfficial

14 Jun 2023, 11:42

Hello Charl,

Thank you for reaching out to us.

Please accept our humble apologies for the unpleasant experience.

Please email the document to us onto *** so that we can assist.

Team DirectAxis

DirectAxis's reply14 Jun 2023, 11:42

Official

Hello Charl,

Thank you for reaching out to us.

Please accept our humble apologies for the unpleasant experience.

Please email the document to us onto *** so that we can assist.

Team DirectAxis

Charl S's updateReviewer Update

14 Jun 2023, 15:35

Thank u.

Charl S's update14 Jun 2023, 15:35

Reviewer Update

Thank u.