sM
sagren M

1 reviews | Active since Dec 2010

24 Oct 2016, 18:26

Poor service

<p>Was approved but needed kyc. I submitted all . Three times. received notification that docs was received . this was three days ago. Still no payout even tho its approved. </p>

0
Replies (4)
DirectAxis
DirectAxis's reply24 Oct 2016, 19:13
Official

Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply24 Oct 2016, 19:13
Official

Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply25 Oct 2016, 14:18
Official

Hello, we’d like to assist as soon as possible, so please email us your documentation to ***.

DirectAxis
DirectAxis's reply28 Oct 2016, 15:50
Official

Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!