1 reviews | Active since Feb 2014
Poor service
<p>I've been calling Direct Axis fo a paid up letter for the past 2 weeks, sending emails and call back requests without success.</p> <p> </p> <p>When calling you have to hold 20 mins + to get through to the accounts department just so they can drop the call.</p> <p> </p> <p>I am fed up now. Please send me a paid up letter for the personal loan that was settled in September!</p> <p> </p> ********** <p> ********** 652</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Best regards,
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Best regards,
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!
Best regards,
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!
Best regards,