VM
Vusi M
1 reviews | Active since Jun 2014
12 Aug 2016, 11:40
poor service
<p>i have app**** for loan at this company and i received sms to say my loan application was successful, i have sent required to documents to ********** to this day i havent received feedback. i am still waiting, remebre this is the same people who send me smses and mails to say hey come apply you qualify for loan but hey i quess they call centre is not working because you hold for 15 min plus with no answer</p>
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Replies (2)0
Replies (2)
DirectAxis's replyOfficial
12 Aug 2016, 11:47Hi
Thank you for alerting us. We will investigate this immediately and get back to you as soon as we have more information at hand.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply12 Aug 2016, 11:47
Official
Hi
Thank you for alerting us. We will investigate this immediately and get back to you as soon as we have more information at hand.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's replyOfficial
16 Aug 2016, 09:55Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us ********** In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
DirectAxis's reply16 Aug 2016, 09:55
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us ********** In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,