MB
Melissa B
1 reviews | Active since Sept 2015
04 Sept 2015, 09:26
Poor Service
I did an online application and a telephonic application on Monday 31 August and promised feedback within 24 hours. I have heard NOTHING and got a call at 09h20 today, Friday 4 September. <br> How is that customer service? Incredibly disappointed and will not even consider using this \service"again."""
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Replies (1)DirectAxis's replyOfficial
04 Sept 2015, 09:42Hello MelissaBrink,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply04 Sept 2015, 09:42
Official
Hello MelissaBrink,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
