MB
Melissa B

1 reviews | Active since Sept 2015

04 Sept 2015, 09:26

Poor Service

I did an online application and a telephonic application on Monday 31 August and promised feedback within 24 hours. I have heard NOTHING and got a call at 09h20 today, Friday 4 September. <br> How is that customer service? Incredibly disappointed and will not even consider using this \service"again."""

0
Replies (1)
DirectAxis
DirectAxis's reply04 Sept 2015, 09:42
Official
Hello MelissaBrink,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team

Best regards,