CM
Chadiba M
1 reviews | Active since Oct 2018
04 Mar 2021, 08:00
Poor customer service
Ive sent countless emails requesting for statement of previous account but nothing I really need it, Direct Axis only care when they cash in on us
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Replies (4)0
Replies (4)
DirectAxis's replyOfficial
04 Mar 2021, 09:59Hello Chadiba, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get a statement letter from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply04 Mar 2021, 09:59
Official
Hello Chadiba, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get a statement letter from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
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Chadiba M's updateReviewer Update
17 Mar 2021, 07:17Useless is the word to best describe your customer service
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Chadiba M's update17 Mar 2021, 07:17
Reviewer Update
Useless is the word to best describe your customer service
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Chadiba M's updateReviewer Update
17 Mar 2021, 09:16No nothing of that sort was ever sent to my email address
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Chadiba M's update17 Mar 2021, 09:16
Reviewer Update
No nothing of that sort was ever sent to my email address
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Chadiba M's updateReviewer Update
18 Mar 2021, 12:24Thank you I just received the statement
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Chadiba M's update18 Mar 2021, 12:24
Reviewer Update
Thank you I just received the statement