LJ
Lamees J

1 reviews | Active since Dec 2011

17 Aug 2020, 15:29

Poor customer service

No response via telehone, email. And No refund either.

0
Replies (5)
DirectAxis
DirectAxis's reply17 Aug 2020, 16:59
Official
 Hello Lamees,  We’ve received your review.  Your query is currently being worked on by our relief team and a consultant will contact you directly.  Team DirectAxis 
LJ
Lamees J's update19 Aug 2020, 10:04
Reviewer Update
I am still waiting on your institution to give me a call.
LJ
Lamees J's update19 Aug 2020, 10:06
Reviewer Update
i don't how your company can play with people's livelihood at a time like this
LJ
Lamees J's update20 Aug 2020, 08:32
Reviewer Update
I am still waiting on a call from your institution. Last night after 22h00 I received an email with a letter attached that my banking details have changed at my request.
I did not under any circumstances change my banking details. What the devil is going on there.
LJ
Lamees J's update21 Aug 2020, 13:26
Reviewer Update
No where do you mention the email that i received about my banking details being changed. And its day day 12....i havent had any calls from your institution whatsoever