PK
Patience K
1 reviews | Active since Dec 2019
17 Aug 2020, 12:51
Poor customer service
No feedback and no response to emails, i have been struggling to get the settlement amount and banking details for the past two months, i sent numerous emails to them with no response.
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DirectAxis's replyOfficial
17 Aug 2020, 17:00Hello Patience , We’ve received your review. Please accept our sincere apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We'll escalate the matter to our accounts team and arrange for a consultant to call you. Team DirectAxis
DirectAxis's reply17 Aug 2020, 17:00
Official
Hello Patience , We’ve received your review. Please accept our sincere apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We'll escalate the matter to our accounts team and arrange for a consultant to call you. Team DirectAxis