nN
neil N
1 reviews | Active since Jul 2014
05 May 2019, 23:32
Poor customer service
I have requested a statement to be sent to me monthly for over a year. However I have to make endless calls and numerous emails to receive a statement. I have not received a statement since the end of January.
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Replies (2)
DirectAxis's replyOfficial
06 May 2019, 08:43Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply06 May 2019, 08:43
Official
Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
15 May 2019, 15:55We are able to confirm that our Debt Review department has been in contact via email and the statement has been sent. Please confirm receipt.
Best regards,
DirectAxis's reply15 May 2019, 15:55
Official
We are able to confirm that our Debt Review department has been in contact via email and the statement has been sent. Please confirm receipt.
Best regards,