JS
Jolandie S
1 reviews | Active since Jan 2022
07 Jan 2022, 09:52
Poor customer service
Have been trying to contact DirectAxis during the week and they have an issue with their phone system, when I do get through I am told I will be contacted by a consultant twice now with no success. Need to sort out an issue with my account on their side and not getting anywhere. ANY CONTACT FROM DIRECTAXIS WOULD BE APPRECIATED.
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DirectAxis's replyOfficial
07 Jan 2022, 11:50Hello Jolandie, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get through to the call centre. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply07 Jan 2022, 11:50
Official
Hello Jolandie, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get through to the call centre. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis