BZ
Bernard Z
1 reviews | Active since Oct 2016
03 Jan 2019, 09:03
Poor call centre service
Phoned call center 3 times. Twice i was put on hold for +- 10mins. Third time. I requested a refund and they could not assist. wanted to be transferred to complaints again on hold for +-10mins
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
03 Jan 2019, 10:58 Hello. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply03 Jan 2019, 10:58
Official
Hello. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
08 Jan 2019, 13:16Hello. Your account is closed, there isn't a refund due. We have emailed you a paid up letter to the address we have on record, please let us know that you've received it.
Best regards,
DirectAxis's reply08 Jan 2019, 13:16
Official
Hello. Your account is closed, there isn't a refund due. We have emailed you a paid up letter to the address we have on record, please let us know that you've received it.
Best regards,