MF
Martin F

1 reviews | Active since Feb 2020

16 Sept 2022, 23:12

Poor and pathetic customer

Good day to a consultant called Carrie where is the call that you owe me and if I may ask what games are you trying to play by not calling me?

0
Replies (5)
MF
Martin F's update16 Sept 2022, 23:19
Reviewer Update
The headline is supposed to be poor pathetic customer service and not as it is currently wri
DirectAxis
DirectAxis's reply19 Sept 2022, 12:08
Official
 Hello Martin, 

Thanks for reaching out to us.  

Please accept our humble apologies for the inconvenience caused. 

We have arranged for a consultant to call you and clear things up.  

Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply19 Sept 2022, 12:28
Official
Hello Martin, we're pleased to confirm that a team leader was in touch with you and that everything has been cleared up. Team DirectAxis

Best regards,

MF
Martin F's update19 Sept 2022, 14:56
Reviewer Update
Good day to the beautiful lady person be it male or female who just wrote a response and said that someone had contacted me and everything was cleared up. First off someone didn't contact me and secondly nothing has been cleared up.
So please the inscriber of this response/ reply to my most recent post don't insult by lying to me in saying what you said.
It leaves a bad impression on the load shedding already *****ed image that direct axis has in the eyes of the public domain.
Ps look at your *****ed image as it is on hello peter.
DirectAxis
DirectAxis's reply23 Sept 2022, 12:16
Official
Hello Martin, we're sorry about your experience and happy to confirm that your query was resolved. We've shared your feedback with our support team so that they can improve on their service delivery. Team DirectAxis 

Best regards,