RM
Raees M
1 reviews | Active since May 2017
09 Nov 2021, 10:28
Phone lines not working and incompetence
I have been trying to get hold of Directaxis for 2 days with no success, they do not reply to emails timelessly nor do their phone lines work.
I need a statement and for my account to be updated accordingly. But if you miss payment they quick to contact you and talk trash.
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
09 Nov 2021, 16:28 Hello Raees, Thank you for reaching out to us. Please accept our humble apologies for the difficulties you’ve experienced while trying to get through to our call centre. We have arranged for a statement to be emailed to you. Team DirectAxis
DirectAxis's reply09 Nov 2021, 16:28
Official
Hello Raees, Thank you for reaching out to us. Please accept our humble apologies for the difficulties you’ve experienced while trying to get through to our call centre. We have arranged for a statement to be emailed to you. Team DirectAxis
RM
Raees M's updateReviewer Update
09 Nov 2021, 17:03That’s only the statement have my payments been allocated to my profile?
When will I receive the statement?
When will I receive the statement?
RM
Raees M's update09 Nov 2021, 17:03
Reviewer Update
That’s only the statement have my payments been allocated to my profile?
When will I receive the statement?
When will I receive the statement?
RM
Raees M's updateReviewer Update
10 Nov 2021, 19:11I don’t need anybody to monitor anything, allocate the funds, update my profile send me a correct statement then life goes on.
The incompetence continues
The incompetence continues
RM
Raees M's update10 Nov 2021, 19:11
Reviewer Update
I don’t need anybody to monitor anything, allocate the funds, update my profile send me a correct statement then life goes on.
The incompetence continues
The incompetence continues