YK
Yolandie K
1 reviews | Active since Nov 2018
30 Nov 2018, 13:29
Payment Arrangements
How can a big financial institution like DirectAxis not be in a position to accept repayment options from clients.
Going though a financial dip currently and need a few months to recover. So far I have been able to keep up with payments and contract is up to date, but won't be in this position a few months from now. However should be resolved within 8 months, but I was informed that DirectAxis doesn't negotiate even if your in a debt disposition. They will rather just sue you for the money and have your contract fall behind. Apparently DirectAxis is not in the same boat as a institution, as the big boys like Standard Bank, FNB and ABSA which gladly assist their clients if there is a problem with payments or even reducing the interest rate of the loan.
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
30 Nov 2018, 13:33Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply30 Nov 2018, 13:33
Official
Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
07 Dec 2018, 13:33 | We're pleased that a consultant has been in touch with you and the matter has been resolved.
Best regards,
DirectAxis's reply07 Dec 2018, 13:33
Official
| We're pleased that a consultant has been in touch with you and the matter has been resolved.
Best regards,