1 reviews | Active since Jun 2017
Pathetic service / Zero response
<p>I paid up my loan on 19/06/17, but stupidly overpaid by R10,000+. I have since called 3 times, sent proof of payment twice, logged a call back on their website and ZERO response. I want them to close the account and refund my money! Same excuse every time: "we haven't received your email". Really? Sent to 2 different email addresses I got from them? I am disgusted!</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,