rK
rahul K

1 reviews | Active since Jan 2017

19 May 2021, 17:05

Pathetic Service for settlement

Pathetic service. 4 days and over 4 hours on the phone trying to get a settlement. Call center assistant emails me for the same info everyday Named Coburn Conolly. All i need is a settlement. u guys suck. i will be stopping all payments to you.

0
Replies (2)
DirectAxis
DirectAxis's reply20 May 2021, 09:11
Official
Hello rahul,  Thank you for reaching out to us.  Please accept our apologies for the inconvenience caused in the process of trying to get a settlement letter from us.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply20 May 2021, 09:48
Official
Hello rahul,  
We're pleased to confirm that a settlement letter has been emailed to you and you should receive it during the course of the day. If you require further assistance, please let us know.  Team DirectAxis 

Best regards,