GC
Gavin C

1 reviews | Active since May 2021

07 May 2021, 09:32

Pathetic service

You get a 1 only because I cannot give you a zero. I have been trying unsuccessful to either contact your company or speak to any consultant once I do get through. For whatever reason, your phone just cuts off. If Directaxis wants me to continue paying for my loan than you are going to have to contact me directly.

0
Replies (2)
DirectAxis
DirectAxis's reply07 May 2021, 10:38
Official
Hello Gavin,  Thank you for reaching out to us.  Please accept our humble apologies for the inconvenience caused.  We have also asked a consultant from our support team to give you a call.  Team DirectAxis 
DirectAxis
DirectAxis's reply14 May 2021, 09:45
Official
Hello Gavin, 

We’re pleased to confirm that a consultant was in touch with you. 

Please don’t hesitate to reach out to us should you need any further assistance. 
Team DirectAxis