NT
Nolufefe T
1 reviews | Active since Oct 2018
04 Jan 2022, 09:17
Pathetic Service
My loan is supposed to be settled yet I see a balance on my credit bureau report. I have been trying to call the call centre ever since. They keep dropping the call on me... and you call urself a service provider????? I wouldn't recommend u to any1 . Someone pls call me urgently otherwise am going to the ombuds
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DirectAxis's replyOfficial
04 Jan 2022, 10:45Hello Nolufefe, Thanks for reaching out to us. We are sorry that you feel this way about our company. We will do our best to ensure that we rebuild and regain your trust. We have escalated your feedback to our Accounts Team for assistance. Team DirectAxis
DirectAxis's reply04 Jan 2022, 10:45
Official
Hello Nolufefe, Thanks for reaching out to us. We are sorry that you feel this way about our company. We will do our best to ensure that we rebuild and regain your trust. We have escalated your feedback to our Accounts Team for assistance. Team DirectAxis