AS
Ashwin S
1 reviews | Active since Aug 2020
25 Nov 2020, 07:41
Pathetic Service
Complained about this pathetic company on 30 October. Todate I have still not received a written response to my complaint. Absolutely no client centricity. Disgusted by their conducting.
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Replies (3)
DirectAxis's replyOfficial
25 Nov 2020, 08:52Hello Ashwin, Please accept our humble apologies for the delay in getting your query resolved, we understand your frustration. We are here to assist and we have re-escalated your query to our Management Team as of high importance so that you can be assisted as soon as possible. We will keep you updated until everything is sorted. Team DirectAxis
DirectAxis's reply25 Nov 2020, 08:52
Official
Hello Ashwin, Please accept our humble apologies for the delay in getting your query resolved, we understand your frustration. We are here to assist and we have re-escalated your query to our Management Team as of high importance so that you can be assisted as soon as possible. We will keep you updated until everything is sorted. Team DirectAxis
DirectAxis's replyOfficial
25 Nov 2020, 09:43Hello Ashwin, Our Collections Department is trying to reach out to you but your cell phone is currently engaged please provide us with an alternative number and a suitable time to call. Team DirectAxis
DirectAxis's reply25 Nov 2020, 09:43
Official
Hello Ashwin, Our Collections Department is trying to reach out to you but your cell phone is currently engaged please provide us with an alternative number and a suitable time to call. Team DirectAxis
DirectAxis's replyOfficial
25 Nov 2020, 11:48Hello Ashwin, We have received confirmation that you have been assisted by one of our Collections Team Leaders and your query has been resolved. The payment arrangement was made accordingly and your account was changed to manual payments. If you need any further assistance please send us a private reply and we will assist you. Team DirectAxis
DirectAxis's reply25 Nov 2020, 11:48
Official
Hello Ashwin, We have received confirmation that you have been assisted by one of our Collections Team Leaders and your query has been resolved. The payment arrangement was made accordingly and your account was changed to manual payments. If you need any further assistance please send us a private reply and we will assist you. Team DirectAxis