TM
Thabiso M
1 reviews | Active since Jul 2022
14 Jul 2022, 22:34
Pathetic service
From monday I've been calling requesting a simple document called a loan statement.I just want to see how far am i with the loan.It seem as if they dont want to sent it.fed up
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DirectAxis's replyOfficial
15 Jul 2022, 09:00 Hello Thabiso, Thanks for reaching out to us. We're sorry about your unpleasant experience and are here to assist. We’ve emailed you an account statement, please let us know once you’ve received it. We’ve also noticed that you paid a settlement amount without a settlement quotation. We require your proof of payment to close the account and process any refunds that may be due to you. Please email the proof of payment to ***. Team DirectAxis
DirectAxis's reply15 Jul 2022, 09:00
Official
Hello Thabiso, Thanks for reaching out to us. We're sorry about your unpleasant experience and are here to assist. We’ve emailed you an account statement, please let us know once you’ve received it. We’ve also noticed that you paid a settlement amount without a settlement quotation. We require your proof of payment to close the account and process any refunds that may be due to you. Please email the proof of payment to ***. Team DirectAxis