NC
Natasha C
1 reviews | Active since Feb 2019
02 Sept 2020, 15:04
PATHETIC SERVICE
PATHETIC SERVICE
PAID OFF A LOAN 2 YEARS AGO AND THEY DID NOT UPDATE THERE SYSTEM AND NOW SHOWS ON TPN SCORE.
NO ONE IS ABLE TO ASSIST.
USELESS!!!
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Replies (1)
DirectAxis's replyOfficial
02 Sept 2020, 16:40Hello Natasha, We have received your review. We apologise that you had a poor experience, we'll make sure your comments go to the department head. Please allow us to have the matter investigated and resolved in a timeous manner. We’ll be escalating it onto our Customer Relationship Management team who will be making contact with you directly to get to the bottom of this. Team DirectAxis
DirectAxis's reply02 Sept 2020, 16:40
Official
Hello Natasha, We have received your review. We apologise that you had a poor experience, we'll make sure your comments go to the department head. Please allow us to have the matter investigated and resolved in a timeous manner. We’ll be escalating it onto our Customer Relationship Management team who will be making contact with you directly to get to the bottom of this. Team DirectAxis