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charl B
1 reviews | Active since Sept 2016
29 Apr 2022, 11:17
Pathetic service
Their service is pathetic, I app**** for a loan, and just to verify my document has been over a week already, they say it take up to 48 for approval. This is false advertising. You as consumer has to phone them countless times to get a status of your application but hardly get any answer.
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Replies (2)
DirectAxis's replyOfficial
29 Apr 2022, 11:52Hello Charl, Thanks for reaching out to us. Please accept our sincerest apologies for the delays and inconvenience caused while trying to complete your application. We have escalated the matter to our applications support team and a consultant will be in contact with you.
Team DirectAxis
Team DirectAxis
DirectAxis's reply29 Apr 2022, 11:52
Official
Hello Charl, Thanks for reaching out to us. Please accept our sincerest apologies for the delays and inconvenience caused while trying to complete your application. We have escalated the matter to our applications support team and a consultant will be in contact with you.
Team DirectAxis
Team DirectAxis
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charl B's updateReviewer Update
04 May 2022, 08:52Ok so now it has been 10 day since I app****, and still no funds. What is going on?
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charl B's update04 May 2022, 08:52
Reviewer Update
Ok so now it has been 10 day since I app****, and still no funds. What is going on?