MC
Monita C

1 reviews | Active since Mar 2013

01 Aug 2018, 15:22

Pathetic service!

I would like this utter **** to stop immediately! I won't honestly continue to tolerate this nonsense because you people are utterly pathetic in your service and I want my money to be refunded immediately!

This **** cannot continue from you people and I won't tolerate this. This is the second time around where you just deduct money from my account without my knowledge and informing me and I have to tolerate this **** service from your pathetic consultants!

I am going to sue you people for this continuous **** from our side because it is not written in any damn policy document from you to do this!

0
Replies (3)
DirectAxis
DirectAxis's reply02 Aug 2018, 09:31
Official

Hello, we're able to confirm that your query was escalated onto our Accounts Department and that a Team Leader is in touch with you. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply02 Aug 2018, 11:53
Official

We are able to confirm the refund will be processed shortly and should be available to you in the next 24 - 48 hours. We thank you for your patience.

Best regards,

DirectAxis
DirectAxis's reply03 Aug 2018, 10:31
Official

Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist. Team DirectAxis

Best regards,