MC
Monita C
1 reviews | Active since Mar 2013
02 May 2018, 09:00
PATHETIC SERVICE
WHAT DAMN COMMUNICATION IS THIS THAT YOU ARE SENDING ME ABOUT AN ADDITIONAL R500 THAT YOU AS 1ST FOR WOMEN WILL BE DEDUCTING FOR MY PERSONAL LOAN. THAT IS UTTER BULL AND I WANT THIS TO BE CHANGED IMMEDIATELY!
I NEVER MADE ANY ARRANGEMENT WITH YOU PEOPLE OF AN ADDITIONAL R500 THAT YOU WILL BE DEDUCTING MY ACCOUNT FROM. NOR DID I AGREE ON ANYTHING. THIS IS NOT THE FIRST TIME YOU ARE DOING AS YOU PLEASE.
I HAVE MADE AN EFT PAYMENT ON 15 APRIL 2018 OF R500 SO WHY DO YOU WANT TO DEDUCT MY ACCOUNT WITH AN ADDITIONAL R500 NOW MONTH END. I NEVER GAVE YOU ANY ORDERS TO DO THAT OR ANY ARRANGEMENT SO PLEASE DO NOT SEND ME THIS COMMUNICATION WHERE YOU ARE MAKING UP YOUR OWN STORIES.
I HAVE TOLD YOU I AM GOING TO TAKE THIS A STEP FURTHER LEGALLY BECAUSE YOU FIRST HARRASS ME FROM 7 IN THE MORNING AFTER ARRANGEMENT HAS BEEN IN PLACE AND YOU HAVE RECEIVED THE ADDITIONAL R500 ALREADY, THEN YOU STILL PERSIST TO CONTACT ME AND NOW YOU JUST SEND ME COOMUNICATION OF YOU DEBITING MY ACCOUNT WITHOUT ME GIVING YOU ANY AUTHORISATION TO DO SO!
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DirectAxis's replyOfficial
02 May 2018, 11:50Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply02 May 2018, 11:50
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,