1 reviews | Active since Mar 2017

03 Apr 2018, 10:44

Pathetic service

Bad service. I have been wanting a final settlement amount from last month. They did not email the settlement amount. On the 3 April 2018, it had taken me two hours to receive the final settlement amount. I have spent a 110 in airtime. They send me another person's final settlement amount. I had to come too their offices.

0
Replies (2)
DirectAxis
DirectAxis's reply03 Apr 2018, 10:57
Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply05 Apr 2018, 13:26
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis

Best regards,