cH
candice H
1 reviews | Active since Jul 2010
14 Jun 2023, 10:28
PATHETIC SERVICE!!!!!!!!!!!!!!!
I called this company 5 times to complete my refund. I spoke to Nicole who promised to follow up and call me back on Tuesday. They have you on hold for days and apparently you cant speak to management. ANNOYED AT THEIR PATHETIC SERVICE.!!!!!!!
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DirectAxis's replyOfficial
14 Jun 2023, 11:04Hello Candice,
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your refund. We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your refund. We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
DirectAxis's reply14 Jun 2023, 11:04
Official
Hello Candice,
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your refund. We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your refund. We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis