pathetic service
Settled personal loan on 24 march, to date no paid up letter received. Call centre manager, ARNOLD PARDIACHI dismissed my plea with not much attention, he couldnt get me off the line fast enough. Such pathetic service from a company of such size and calliber and even worse from a person of athority in that space, what unacceptable and rude service
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DirectAxis's replyOfficial
13 Apr 2016, 12:46Hello monwabisi1701,
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
DirectAxis's reply13 Apr 2016, 12:46
Official
Hello monwabisi1701,
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team