1 reviews | Active since Aug 2015
PATHETIC, INADEQUATE and UNPROFESSIONAL
I have been struggling with this company for 6 months now just to allocate one payment. The collections department calls me more than once on a daily bases, every time I hear the same story. "we will log a complaint so someone will call you back" . NEVER HAPPENS!!!!!!!!!
They don't work under supervision, and are just not able to assist clients.
From my side, after hours on the phone, I spoke to Madeneyah Bayman and Allister September. Send email after email to them and Madeneyeh cant even reply on my emails with the proof that the payment was made.
THIS IS UTTER PATHETIC AND I REQUEST A CALL FROM THE HEAD OF THE COLLECTION DEPARTMENT TO CONTACT ME. MAYBE THIS PERSON HAS SOME AUTHORITY WITHIN THE COMPANY.
I WILL NOT SPEAK TO A AGENT AT DIRECT AXIS.
Read my message. I am expecting a call from the HEAD OF THE DEPARTMENT!!!!!!!
The collections department and accounting department cant work together so the Head must give me a answer on what is going on in his/her department. DONE!!!!
Read my message. I am expecting a call from the HEAD OF THE DEPARTMENT!!!!!!!
The collections department and accounting department cant work together so the Head must give me a answer on what is going on in his/her department. DONE!!!!