Pathetic, horrible incompetence and credit harassment

Horrible, pathetic discriminating service from *********** people. My fist payment wad due on the 15th of April. On 10 April I send a mail to customerassist explaining to them that due to the lockdown enforcemant my small businesd come to an abrapt standstill. Basically no income and no customers. I asked for a payment holiday. On the 10 th they told me that they recieved my email. Only on the 15 th did they reply and stated that my I D number was wrong. I resended my I D again and from there on the problems started. Mail after mail, sms after sms. Nothing else than credit harassment, due to their own pathic *********** service. Today I again followed the instructions on the sms and as soon as I spoke afrikaans the phone was dropped in my ear. Just look at all their negative ratings and complaints from customers. You will be shocked by the hundreds of complaints.