LO
Ludi O
1 reviews | Active since Jul 2018
16 Aug 2021, 16:55
Pathetic customer service
This customer service is exceptionally pathetic. Not to mention the amount of time spent of resolving a matter, with numerous dropped calls and unresolved matters as management, despite numerous emails by consultants do not call back to resolve. Call me to resolve urgently Direct Axis And @WESBANK CASHPOWER
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DirectAxis's replyOfficial
17 Aug 2021, 08:43Hello Ludi,
Thanks for reaching out to us.
Please accept our apologies for the inconvenience caused. We acknowledge your frustration and are here to assist.
We have escalated your feedback to our Customer Care Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our apologies for the inconvenience caused. We acknowledge your frustration and are here to assist.
We have escalated your feedback to our Customer Care Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
DirectAxis's reply17 Aug 2021, 08:43
Official
Hello Ludi,
Thanks for reaching out to us.
Please accept our apologies for the inconvenience caused. We acknowledge your frustration and are here to assist.
We have escalated your feedback to our Customer Care Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our apologies for the inconvenience caused. We acknowledge your frustration and are here to assist.
We have escalated your feedback to our Customer Care Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis