SK
Samkelisiwe K
1 reviews | Active since Mar 2013
04 Aug 2020, 13:36
PATHETIC
I am livid with this company! i was under debt review from 2015 and settled this account through my debt councellors in April 2020 and i have a settlement letter proving this and a paid up letter.They are the only creditor that have still listed me as a bad payer and refuse to clear my name. what in the heavens must i now do for this to be cleared. if i dont get feedback i am contacting the ombudsman this is pathetic. i am so ****ed right now
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DirectAxis's replyOfficial
05 Aug 2020, 08:18Hello Samkelisiwe, We’ve received your review. Please accept our apologies for your experience and the inconvenience this must have caused. We'll pass your query onto our Customer Relationship Management team and a consultant will be in touch with you. Team DirectAxis
DirectAxis's reply05 Aug 2020, 08:18
Official
Hello Samkelisiwe, We’ve received your review. Please accept our apologies for your experience and the inconvenience this must have caused. We'll pass your query onto our Customer Relationship Management team and a consultant will be in touch with you. Team DirectAxis