Pathetic accounts department

Item: DirectAxis
Rating: 1
Author: Vernon J

I have never had so much trouble to get a statement from a company.

All my emails gets read but no reply. I would give them 0 stars if i could.

Helpful (0)

Replies (1)

DirectAxis's replyOfficial

26 Sept 2022, 12:40

Hello Vernon,

thanks for reaching out to us.

Please accept our humble apologies for the unpleasant experience, we are here to assist.

We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.

Team DirectAxis

DirectAxis's reply26 Sept 2022, 12:40

Official

Hello Vernon,

thanks for reaching out to us.

Please accept our humble apologies for the unpleasant experience, we are here to assist.

We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.

Team DirectAxis