DM
Dean M

1 reviews | Active since Oct 2017

05 Dec 2017, 07:22

Pathetic

They have the worst service when it comes to customer service and helping customers coming to an agreement. Do not make use of them as you will regret it.. This company is so pathetic and untrained to work with people. I am retrenched and still they do not want to assist me with a payment plan to keep the payments up to date only assist when account will be in arrears and then you get a call at 7 in the morning from the most rude people you'll ever talk to from their call center and after that you just get harassed and threats. Wow such **** service.

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Replies (2)
DirectAxis
DirectAxis's reply05 Dec 2017, 08:42
Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply12 Dec 2017, 09:45
Official

Hello, please feel free call us on *** should you require any further assistance. Team DirectAxis

Best regards,