ES
Elize S
1 reviews | Active since Sept 2019
13 Jul 2021, 12:10
Pathetic!!!
Pathetic!!! I was in arears one month. Made arrangements, which I kept. The arears is now paid up but I get sms's to state I'm still in arears. Get your act together Directaxis!!!
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DirectAxis's replyOfficial
13 Jul 2021, 13:47Hello Elize, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We have escalated the matter to our Collections Team and a consultant will be in contact with you. Team DirectAxis
DirectAxis's reply13 Jul 2021, 13:47
Official
Hello Elize, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We have escalated the matter to our Collections Team and a consultant will be in contact with you. Team DirectAxis