TG
Terina G
1 reviews | Active since May 2016
23 Jul 2021, 11:44
Paid Up - NO LETTER AND DEBIT ORDER HAS GONE OFF!!!!!!!!!!!!!!!!
If you want a personal loan, do not consider Direct Axis as an option, I am beyond upset and irate right about now, My bank had settled my loan account end of June 2021 and I still have a debit order that has gone off my account!!!!!!!!!!!!! DIRECT AXIS, PLEASE EXPLAIN AND TELL ME HOW WILL I MEET MY FINANCIAL OBLIGATIONS THIS MONTH??????????? I am beyond angry at this mess!!!!!!!!!!! SORT THIS OUT NOW!!!!!!!!!!!!!1
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
23 Jul 2021, 12:52Hello Terina, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get your account closed. We are working to resolve the issue as quickly as possible. We've escalated your query to our Customer Care Team and a consultant will be in touch with you. Thank you for your patience and understanding. Team DirectAxis
DirectAxis's reply23 Jul 2021, 12:52
Official
Hello Terina, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused in the process of trying to get your account closed. We are working to resolve the issue as quickly as possible. We've escalated your query to our Customer Care Team and a consultant will be in touch with you. Thank you for your patience and understanding. Team DirectAxis