TM
Thembi M
1 reviews | Active since May 2017
26 Oct 2020, 19:19
Paid up letter not received, account not closed
I have called and email direct axis for my paid up letter for 2 months now , instead they sent me a statement That has now extra finance cost , I called again and I was promised to receive it in 24 hours till now nothing has been received
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
27 Oct 2020, 09:53Hello Thembi, Thanks for reaching out to us. We apologise for any inconvenience we may have caused. We are able to confirm that your account with us is closed and we have emailed you the paid up letter, please confirm receipt when you see the email. Should you require any further assistance do not hesitate to contact us. Team DirectAxis
DirectAxis's reply27 Oct 2020, 09:53
Official
Hello Thembi, Thanks for reaching out to us. We apologise for any inconvenience we may have caused. We are able to confirm that your account with us is closed and we have emailed you the paid up letter, please confirm receipt when you see the email. Should you require any further assistance do not hesitate to contact us. Team DirectAxis