1 reviews | Active since Jan 2018
Paid up letter
On 21 December I settled the account and I called Direct axis to close the Account and provide me with the paid up letter as well. The consultant told me that the payment is not reflecting on their side, I must call after 4 days which I did. When I called them they instructed me to forward proof of payment and they said its gonna take 10 days to get a refund as well as paid up letter. I am so angry because on credit bureau records it still shows that I am still owing Direct axis. Please update my status on credit bureau and provide me with paid up letter ASAP...
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis