TW
Talita W

1 reviews | Active since Nov 2017

04 Nov 2021, 13:41

PAFETIC SERVICE

I would give zero stars if I could, I am a dedicated client of DirectAxis now all of a sudden I can not apply for a additional loan because they still need to locate my debit order, My debit order is schduled for the 1st of every month and this goes off every 1st, I want to apply for a additional loan that I need funds in a HURRY but I am struggling my ass off , I get transfered from One person to another without any help, Bad Bad service , and that for a loyal customer who always pays her account

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Replies (6)
TW
Talita W's update04 Nov 2021, 14:13
Reviewer Update
This is really pafetic service, I contacted them now and all of a sudden because I tried to apply yesterday now I must wait 6 months, I will rather take my business elsewhere, Very very poor from these people
TW
Talita W's update04 Nov 2021, 14:14
Reviewer Update
I want an answer before close of business today!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DirectAxis
DirectAxis's reply04 Nov 2021, 15:19
Official
Hello Talita, Thank you for reaching out to us. The loan requirement is that you allow 6 months between applications as this affects your credit scoring. Our system shows that your application of 3 November was completed and we weren't able to offer you a loan previously application was done the 18 October. We’d be pleased to help you in the future. Team DirectAxis
TW
Talita W's update04 Nov 2021, 15:33
Reviewer Update
I am not happy at all, I need this loan, There was a problem on your system when I tried to apply, I am sure you can assist me but you preffer not to
TW
Talita W's update05 Nov 2021, 09:48
Reviewer Update
The only reason why I am not happy is because my mother is extremely sick and I really need that funds to assist her in getting better, I need to get her to a hospital and you are my only hope
TW
Talita W's update08 Nov 2021, 08:07
Reviewer Update
Today is day 3 and I am still waiting for someone to phone me back, Can't see why it is taking so long