DN
David N

1 reviews | Active since Mar 2014

08 Feb 2016, 15:53

Not removing default from my account

I finished my debt review back in 2014, everything has been sorted out with certificates and paid up letters, but my account still flagged. No one can help me to sort this out, I've been calling the call center for a week and they just transfer me to the next person.

0
Replies (1)
DirectAxis
DirectAxis's reply08 Feb 2016, 16:05
Official
Hello Nel.David87,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team