SB
Sarita Banitz-Stassen

1 reviews | Active since Jun 2017

30 Jun 2017, 09:38

Not paying back my initiation fee

<p>I terrible shocked and disappointed after numerous attempts and emails to try have my initiation fee paid back to get no feedback and not my money back aswell. I would advise any person to think twice about dealing with them!</p>

0
Replies (4)
DirectAxis
DirectAxis's reply30 Jun 2017, 10:12
Official

Hello. Thank you for letting us know. We're looking into this urgently, and will keep you in the loop until everything has been cleared up. A consultant will be in touch with you soon. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply07 Jul 2017, 13:24
Official

We are able to confirm that your refund request has been logged with our Wesbank division and will keep you in the loop until the refund has been paid out.

Best regards,

DirectAxis
DirectAxis's reply10 Jul 2017, 09:16
Official

The refund was paid and you will receive it after a couple of weeks. Please let us know as soon as you receive it.

Best regards,

DirectAxis
DirectAxis's reply25 Jul 2017, 16:03
Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis

Best regards,