Not Impressed!
Hi, I've been trying to get hold of someone at your office to find out how much my outstanding balance is, so that I can close my account. I have emailed and I've phoned on Friday, but I'm on a switchboard so can't hold on for hours, I've now been on hold for 7mins. Please can someone phone me *** I have now been holding on for 16 mins and I've been cut off
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DirectAxis's replyOfficial
06 Jul 2020, 12:07 Hello Jana, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a balance from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis
DirectAxis's reply06 Jul 2020, 12:07
Official
Hello Jana, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a balance from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis